Not resolved

When you sign up, just know that they make it a pain in the butt to cancel your service. I sent an email....

not good enough. They said you could cancel from an online chat.. I tried, they said that it was the wrong dept.. transfer took FOREVER.

Got the right person, I expressed that I would like to cancel, gave the account number... no response FOREVER, so i said thanks and goodbye. I received an email from them stating that my account has not been canceled because I hug up on the on line chat..... GRR =( My account is still apparently still active.

There service is very expensive...

Our issue was bulk faxing. It turns out at their pricing we were able to buy a business fax that can send 70 pages at a time

Product or Service Mentioned: Efax Fax Service.

Reason of review: Return, Exchange or Cancellation Policy.

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