State: Massachusetts Product: Efax Free Trial Clear all filters (2 of 13 reviews match)
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Potential Class Action Lawsuit Against efax Some consumers have complained that efax makes it difficult to cancel after signing up for the efax free trial, and have been billed for monthly efax service, despite cancelling, or attempting to cancel. We are looking for...
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Anonymous
#1280260

I attempted to cancel my efax account over a year ago and was told it was cancelled.. I realized 2 months ago they'd been charging me $16.95/month.

I emailed multiple times to inform them of this, and they told me to call. I called and I was put on hold for over 25 minutes. There was "nothing the supervisor could do" because I had no record of the cancellation...

because they require you cancel over the phone. I would LOVE for someone to sue this company.

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#455742 Review #455742 is a subjective opinion of poster.
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Efax Free Trial
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  • j2

EFax Class Action

We are investigating a class action lawsuit against eFax in connection with its false and misleading advertising of its allegedly free 30-day trial. We have received reports that eFax has failed to all to allow consumers to cancel their services, which is a violation of the termination provision in the eFax customer agreement. We intend to seek compensation for consumers who have tried unsuccessfully to cancel their service. If you are interested in participating or in learning more about the class action case, please call 1-855-505-5342 as soon as possible. Thank you and we look forward to speaking with you.
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Anonymous
#813526

I would like to know how to get my money back.

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#395865 Review #395865 is a subjective opinion of poster.
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Efax Free Trial
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  • Appeal

Contact eFax Customer Service

Website:
www.efax.com
Mailing Address:
6922 Hollywood Blvd., 5th Floor Unit 3, Woodford Business Park Santry Dublin 17 Ireland
Los Angeles, CA 90028
USA
Phone:
(800) 958-2983
All eFax Contacts

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