eFax Reviews in Massachusetts, USA
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(4 of 93 reviews match)
eFax review in Marlborough, Massachusetts: Terrible terrible idea don't do it
TERRIBLE COMPANY, LIARS, RUDE CUSTOMER SERVICE. TOOK OUR FAX NUMBER WITHOUT AUTHORIZATION. I do not recommend this company unless you are ready for a legal battle. I have never dealt with such an unprofessional company. My telephone company has been trying to fight with them to get our fax number back and they refuse to give it back. if you start the service and port your number and decide to cancel the service they will cancel it but they will take your number regardless of the cancellation. They are a terrible company and if you are not ready for a legal battle... then i would look away.
Reason of review
Potential Class Action Lawsuit Against efax Some consumers have complained that efax makes it difficult to cancel after signing up for the efax free trial, and have been billed for monthly efax service, despite cancelling, or attempting to cancel. We are looking for...
Efax Free Trial
EFax Class Action
We are investigating a class action lawsuit against eFax in connection with its false and misleading advertising of its allegedly free 30-day trial. We have received reports that eFax has failed to all to allow consumers to cancel their services, which is a violation of the termination provision in the eFax customer agreement. We intend to seek compensation for consumers who have tried unsuccessfully to cancel their service. If you are interested in participating or in learning more about the class action case, please call 1-855-505-5342 as soon as possible. Thank you and we look forward to speaking with you.
Efax Free Trial
Efax and myfax owned by J2 Global
If you are considering using efax... DO NOT. They have super high pricing. $170 per year for their fax line is ridiculous!!! Customer service reps sound like robots. Flying to the moon seems more likely than getting a refund from this company... I pre-paid for a year, changed my mind --- wanted to go month-to-month, and they will change the plan to month-to-month...no refund on remaining 10/11 months though. AVOID EFAX LIKE THE PLAGUE. In fact, avoid J2 Global to be on the safe side. Best of luck! MYFAX.COM WAS JUST ACQUIRED BY J2 GLOBAL -- BE CAR
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