I signed up with efax in 2004. I had the same fax number for 12 years!
I decided to use it today but could not login to my account. I called customer service and the rep was rude to begin with.
She said my account was closed and put me on hold to get more info and never returned. I called back got the same rude treatment from a male rep and he basically said we only assist paid customers your free account is closed and there is nothing more I can do bye!
Reason of review: Poor customer service.
eFax Cons: Service and customer service, Rude customer service.