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Overcharged and never used services. Charged my credit card two months at $16.95 a month and I never used their services. Fraud company. Beware. They just try to get money from everybody. They never sent me an email telling me about monthly billing. They never sent me...
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2 comments
Anonymous
#1342661

Im pretty sure anonymous is EFax owner commenting on everyone's statements in defense of its bulls***. Pretty sure.

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Review
#906091 Review #906091 is a subjective opinion of poster.
Cons
  • Getting ripped off
Reason of review
Pricing issue
Loss
$17
Preferred solution
Full refund

Efax Free Trial Review

They do not uphold there trial service subscription, went from free 30 day trial to being charged 108.00 in LESS than 2 months!!! I had only sent out 2 faxes!!! Unable to get anyone on the phone, had to mark them as fraud.
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Review
#780610 Review #780610 is a subjective opinion of poster.
Service
Efax Free Trial
Reason of review
Not as described/ advertised

Efax hard to quit

At end of 30 day "free" trial efax did not honor my request to cancel service. They make it easy to sign up and put up barriers to canceling service. This is fraudulant misrepresentation and advertising. They do it simply because they can assuming that they can evade any consequences. The one hundred word requirement at this entry point is another barrier which makes feel like I am wasting my time here. Efax is contributing to the moral decline of American culture, Freedom to them means the right to steal from anyone they can with no fear of accountability.onehundred.
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Review
#605504 Review #605504 is a subjective opinion of poster.
Pros
  • Prompt efficient service
Cons
  • Getting ripped off
Reason of review
Not as described/ advertised
Loss
$120
Preferred solution
Full refund

eFax review in Tampa, Florida: Total Fraud!@

There is no 30 free trial as advertised..........Efax will charge your credit card immediately and refuse any and all refunds.....Someone needs to find an attorney willing to pursue class action lawsuit......in the mean time file BBB complaint, contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in writing at 1020 N. Street, #501, Sacramento, CA 95814, or by telephone at 1-916-445-1254....and most importantly file a complaint with the Federal Communications Commision....... From the website, https://www.efax.com/pricing: Congratulations! You've received a FREE 30-DAY TRIAL of eFax – the world's number #1 online faxing service. Sign up now and we'll even WAIVE your one time setup fee. Pricing below takes effect 30 days after sign up. However, once again There is no 30 free trial as advertised!
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Review
#475379 Review #475379 is a subjective opinion of poster.
Service
Efax Free Trial
Loss
$27
Tags
  • efax fraud refund trial

eFax review in West Palm Beach, Florida: IMPOSSIBLE TO CANCEL

sent in email to cancel (20 days later got a response that i need to chat to cancel). chatted on line with representative to cancel. also called and was on hold for 25 minutes only to get a representative at a call center that spoke broken english. After numerous attempts to cancel and arguing with them it took me 32 days to get a confirmation that my account was cancel. but of course they billed me for that month. I will be disputing this with them. I would not recommend this service to anyone. it is over priced and there is no customer service at all.
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Review
#466753 Review #466753 is a subjective opinion of poster.
Tags
  • cancell

Contact eFax Customer Service

Website:
Mailing Address:
6922 Hollywood Blvd., 5th Floor Unit 3, Woodford Business Park Santry Dublin 17 Ireland
Los Angeles, CA 90028
USA
Phone:
(800) 958-2983
All eFax Contacts

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