Just don't do it. They keep billing and billing without any right to do so. You cannot cancel the account, no matter how hard you try. I didnt even want to have any subscription, bust was trying to just send a single fax. Without notice they put my account into "pro" and started billing my creditcard. I have contacted my CC-Company to deny this company access to my cc and hopefully that will be the way to finally cancel the subscription.
I would highly recommend for everybody to avoid the company J2 entirely. There might be better alternatives out there. Under no circumstance does it make sense though, to try eFax or any of their products!
Product or Service Mentioned: Efax Free Trial.
Reason of review: Poor customer service.
Monetary Loss: $60.
Preferred solution: Full refund.
eFax Cons: Customer service, Billing, Price, Product.