I signed up for a trial service, and gave them my credit card number. I couldn't get the service to work, and canceled the next day.
They are now billing my cc and won't refund. Customer service is outsourced overseas and you won't get past them. Email and online, the same thing. This really smells like a *** - if you cancel they are going to keep billing you and hope you won't notice.
I am disputing with the cc company, but may have to just cancel the card and have a new one reissued.
Stay away from this company!