New Reviewer

They will keep charging you after you try to cancel service

We tried various methods to cancel our service by emailing and calling them (only to be left on long hold times). After numerous emails sent, they finally responded saying that we have to call a number to cancel. We sat on hold for 15 minutes before finally getting to the person to cancel service. We paid three extra months because they refused to cancel our service. We will not recommend this company to anyone, ever. There should be regulations in place to prevent these companies from continuing to steal money from customers. We will be filing a complaint with the FTC and FCC because of the methods efax uses to keep billing customers.
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ID
#1249963 Review #1249963 is a subjective opinion of poster.
Cons
  • Billing practices
  • Difficult to cancel service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$51
New Reviewer

Cancellation was easy and hustle free.

I did not get the chance to use the their services.i just decided to cancel because i didnt want to pay for something i was not using.
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ID
#1215034 Review #1215034 is a subjective opinion of poster.
New Reviewer

Just absolutely terrible customer service.