Efax Free Trial Reviews in Stuttgart, Baden-Wurttemberg
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I have contacted my CC-Company to deny this company access to my cc and hopefully that will be the way to finally cancel the subscription. I would highly recommend for everybody to avoid the company J2 entirely. There might be better alternatives out there. Under no circumstance does it make sense though, to try eFax...
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Review
Service
Efax Free Trial
Cons
- Product
- Billing
- Price
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
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I agree with you. I just got off the phone with them, They bought maxmail, a company that charged $7.99 to use their fax service.
I was a customer. Month one, Efax automatically charged me more than double the amount. I responded requesting that they cancel the account and they tried to give me a discount, which I declined. Month two, I received another charge, so I emailed again explaining that I had canceled.
I received a reply telling me that in order to cancel I needed to call a number. I just called and explain the situation, but the efax employee was not able to give me a refund.
Now they are telling me that the account is closed. Bad company with predatory practices!